Expert hospitality tech support is increasingly required to provide rapid results for hotel customers. Hotels, restaurants, and retail companies must provide a consistent and positive experience for customers across all operations from online, call centers, security, and in-house. Hospitality tech support experience is a prerequisite to providing a seamless experience for operations and customers.
Hospitality Tech Support Experts
Global IT provides unmatched hospitality technical support through facilitating communications, networking, and security. Improve efficiencies in responding to customer needs by using an expert and reliable IT solutions company that enhances the hospitality experience.
Customized all-inclusive Hospitality tech support packages:
- High-quality 24/7 service with technical support, phone services, and high-speed internet available for customers nonstop around the clock.
- Staff augmentation, on-site and remote technical support
- Increase efficiency and reduce costs with technology planning, vendor management, upgraded hardware, and computer security.
- Managed IT
- Cloud
- Wireless
- Call Center
- Desktop support
- Cloud email
- Internet Security
- Internet Access
- Phone
A well-designed, dependable network is vital to the health of all major organizations’ day-to-day operations. Global IT Communications provides network consulting services that help companies manage their network infrastructures. Our service offering revolves around core organization requirements:
Global IT Communications network infrastructure solutions enable our clients to implement new technologies, increase efficiency and align their infrastructure with their business goals.
Customized all-inclusive, flat-rate packages:
- Managed IT services
- Adoption and upgrades of existing systems
- Security assessments, penetration testing, and compliance
- Cloud contingency planning and implementation
- Cloud backup and recovery
- Purchase or lease software/hardware options
- Network integration and take-overs
- Project management
- Remote access solutions
- Long and short-term planning & strategy
- Security and network optimizations
- VoIP design & implementation
- Network storage & content delivery
- MDM - Mobile device management
With today's instant communications access requirements, organizations will find it difficult to be productive without some type of reliable wireless connectivity. In today's busy and demanding communications environment, creating a well-engineered wireless infrastructure explicitly tailored for uptime and speed is necessary. From tourism and hospitality to amusement parks, ski resorts, warehousing, high-end residential, or the local coffee shop, Global IT can engineer the right solution to meet any wireless need.
There are many essential details when planning to add wireless access points to a business or high-end residential Wi-Fi network. Global IT wireless and network design teams will provide end-to-end consulting and installation through ought the process of selecting the appropriate hardware, procurement, cabling, installation, configuring, and testing before going live.
Our service begins with our design Engineers conducting a thorough site survey at the location. Once complete, we suggest the ideal locations for wireless access points to maximize coverage zones, ensuring the highest quality of service for your voice, video, and data communications.
Smart Wireless Technology:
With the Global IT Smart Wireless technology, we can achieve a level of efficiency that basic wireless configurations and devices cannot. Expert configured Smart Technologies can deliver reliable Wi-Fi connections with a more extended range that extends past traditional wireless obstacles. It is designed to mitigate interference and focus RF (Radio Frequency) signals to where it's needed. This ensures maximum coverage and consistent performance at longer ranges and reliability of the connection.
- Heat mapping and network planning
- Bandwidth management
- Cloud controllers
- Fully managed wireless solutions
- Outdoor access points
- Power over Ethernet - POE
- VPN alternative net options
- Wireless security, separate LANs
- Maintenance contracts
Institutions should prepare sufficiently for the future dynamics of security threats. Most importantly, the employees' response needs to be, at a minimum, in line with the latest HiTrust and NIST standards to ensure that appropriate mitigation strategies are embraced in the event of an attack.
In crisis situations that come with cybersecurity incidents, the importance of making informed and proactive decisions promptly can directly be quantified by the amount of money and lives saved from a potential crisis. A risk-informed decision-making approach is critical in mitigating security vulnerabilities.
Our packages include compliance-driven IT policies and governance if you are a customer of Global IT MSP services. Global IT strictly adheres to current IT standards, frameworks, and policies that help protect customer technical environments and alleviate worry.
In crisis situations that come with cybersecurity incidents, the importance of making informed and proactive decisions promptly can directly be quantified by the amount of money and lives saved from a potential crisis. A risk-informed decision-making approach is critical in mitigating security vulnerabilities.
Our packages include compliance-driven IT policies and governance if you are a customer of Global IT MSP services. Global IT strictly adheres to current IT standards, frameworks, and policies that help protect customer technical environments and alleviate worry.
- HiTrust Certified
- HIPAA Certified
- PCI DSS Certified
- SOC Compliant
- Compliance testing
- Penetration testing
- In-line network flow monitoring and reporting
- NIST
- ISO 27001, 27002
- ISMP, Policies and Procedures
When working with the healthcare industry, our trained and certified engineers understand the importance of intercepting new threats and new government compliance requirements. So our technicians and systems, stay proactively engaged with IT governance, monitoring solutions, and resources that meet complex security needs. Also, Global IT brings together an array of IT consulting services from strategic planning and system integrations to IT infrastructure audits, security penetration testing, and systems monitoring. Global IT offers the following services to the healthcare industry:
- Everything IT, including HiTrust, HIPAA compliance
- 24 hour, 7-day monitoring, desktop, infrastructure management, and technical support services
- Virus, malware, and firewall security services to protect your critical files and information
- Network flow monitoring & penetration testing
- Cloud services to securely store confidential client information offsite
- Proactive monitoring and alerts of devices, networks, applications, and system processes
- Hardware or software management, purchasing, and replacement
- Highly dependable telecom and ISP services with automated failover for maximum uptime
- Telecom Services
- Continuity, back-up, Disaster Recovery
- Managed Colocation Services
Enhancing Customer Experience:The hospitality industry is increasingly relying on technology to provide rapid results for customers. Hotels, restaurants, and retail companies must provide a consistently positive experience for customers across all operations from online, call centers, security, and in house.
Hospitality Experts:
Global IT has connected a large range of businesses through facilitating communications, networking, and security. If you are interested in improving your organization's ability and efficiency when responding to customer needs, trust reliable Global IT solutions that enhance the hospitality experience.
Customized all inclusive Hospitality tech support packages:
- High quality 24/7 service with hospitality technical support
- Increase efficiency and reduce costs with technology planning, vendor management, upgraded hardware and computer security.
- Managed IT
- Cloud
- Wireless
- Call Center
- Desktop support
- Cloud email
- Internet Security
- Internet Access
- Phone
Managing the many 3rd party vendors related to IT can be a task in itself. How do you track and confirm their work, returns (RMA), invoicing, credits, and scheduling with other parties?
Improving vendor relations:
Vendor and customer communication are often broken down through translation resulting in lost confidence in completing tasks, delays, and unsatisfactory customer service.
Vendor management experts:
With our hundreds of customers, our technicians and administrators are accustomed to the many moving pieces within the diverse organizations. Highly trained employees and internal ticketing systems track and help hold vendors accountable for their tasks, and verification can be made by Global IT personnel.
Expert experience: With the understanding of vendor pricing, Global IT brings a broad perspective on pricing and negotiations. Our approach always reduces client spending returning profits to the establishment.
Improving vendor relations:
Vendor and customer communication are often broken down through translation resulting in lost confidence in completing tasks, delays, and unsatisfactory customer service.
Vendor management experts:
With our hundreds of customers, our technicians and administrators are accustomed to the many moving pieces within the diverse organizations. Highly trained employees and internal ticketing systems track and help hold vendors accountable for their tasks, and verification can be made by Global IT personnel.
Expert experience: With the understanding of vendor pricing, Global IT brings a broad perspective on pricing and negotiations. Our approach always reduces client spending returning profits to the establishment.
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