Manufacturing Productivity Requires Continuity, and Reliable Tech Support
Manufacturing & logistics Tech and IT support services are supported, on-site and remote, by Global IT engineers from our Los Angeles, Santa Monica, and Whittier technology facilities. Global IT provides secure, reliable managed IT, and 24/7 tech support. We understand manufacturing and distribution organizations require dependable, fast, highly dependable IT infrastructures. For instance, this includes networks and technical teams to support round-the-clock activity. Global IT supplies ongoing managed IT solutions to create more uptime and business continuity. The Global IT systems and experienced technicians proactively monitor client IT infrastructures for concerns that affect uptime. Such monitoring alerts our techs to troublesome issues, and makes recommendations, prior to an issue becoming a larger problem. In more cases than not, Global IT resolves problems before clients become aware of them and avoiding downtime.
Manufacturing and Distribution businesses often operate outside of the regular 9 to 5 hours. For our MSP customers, Global IT certified technicians are available 24 hours a day seven days a week.
Manufacturing, Logistics, Tech, and IT Support Los Angeles
IT solutions to the manufacturing and distribution industries extend to such things as:
- 24 hour, 7-day monitoring, desktop, infrastructure management, and technical support services
- Proactive monitoring and alerts of devices, networks, applications, and system processes
- Virus, malware, and firewall security services to protect your critical files and information
- Managed cloud services and software
- Hardware or software management, purchasing, and replacement
- Email spam protection Los Angeles and OC manufacturers and distributors
- Highly dependable telecom and ISP services with automated fail over for maximum uptime
- Telecom Services
- Continuity, back-up, Disaster Recovery
- Managed Cloud Services
Manufacturers Around Los Angeles Rely on Global IT for Great Tech Support
Global IT Is the Best IT Service Provider
The Owner of XDK Industries, Inc. in Freemont, California hit a wall with slow tech support. Other, smaller providers were not able to solve their IT manufacturing problems fast enough. These delays resulted in inefficient operations and they were leaving money on the table… and any business, where money is being left on the table, will annoy anyone. Eventually, XDK Industries, Inc. decided to go with a larger IT company with more resources, a highly responsive, and dependable team at Global IT.
“They are the best IT service provider I ever came across. Very prompt in resolving problems and getting my requests done within hours!!!”
Peck C.
Highly Pleased With Their Service
Have used this company for (3) years and they are always prompt to problem solve any situation. Highly pleased with their service
Susan K.
A well-designed, dependable network is vital to the health of all major organizations’ day-to-day operations. Global IT Communications provides network consulting services that help companies manage their network infrastructures. Our service offering revolves around core organization requirements:
Global IT Communications network infrastructure solutions enable our clients to implement new technologies, increase efficiency and align their infrastructure with their business goals.
Customized all-inclusive, flat-rate packages:
- Managed IT services
- Adoption and upgrades of existing systems
- Security assessments, penetration testing, and compliance
- Cloud contingency planning and implementation
- Cloud backup and recovery
- Purchase or lease software/hardware options
- Network integration and take-overs
- Project management
- Remote access solutions
- Long and short-term planning & strategy
- Security and network optimizations
- VoIP design & implementation
- Network storage & content delivery
- MDM - Mobile device management
With today's instant communications access requirements, organizations will find it difficult to be productive without some type of reliable wireless connectivity. In today's busy and demanding communications environment, creating a well-engineered wireless infrastructure explicitly tailored for uptime and speed is necessary. From tourism and hospitality to amusement parks, ski resorts, warehousing, high-end residential, or the local coffee shop, Global IT can engineer the right solution to meet any wireless need.
There are many essential details when planning to add wireless access points to a business or high-end residential Wi-Fi network. Global IT wireless and network design teams will provide end-to-end consulting and installation through ought the process of selecting the appropriate hardware, procurement, cabling, installation, configuring, and testing before going live.
Our service begins with our design Engineers conducting a thorough site survey at the location. Once complete, we suggest the ideal locations for wireless access points to maximize coverage zones, ensuring the highest quality of service for your voice, video, and data communications.
Smart Wireless Technology:
With the Global IT Smart Wireless technology, we can achieve a level of efficiency that basic wireless configurations and devices cannot. Expert configured Smart Technologies can deliver reliable Wi-Fi connections with a more extended range that extends past traditional wireless obstacles. It is designed to mitigate interference and focus RF (Radio Frequency) signals to where it's needed. This ensures maximum coverage and consistent performance at longer ranges and reliability of the connection.
- Heat mapping and network planning
- Bandwidth management
- Cloud controllers
- Fully managed wireless solutions
- Outdoor access points
- Power over Ethernet - POE
- VPN alternative net options
- Wireless security, separate LANs
- Maintenance contracts
Institutions should prepare sufficiently for the future dynamics of security threats. Most importantly, the employees' response needs to be, at a minimum, in line with the latest HiTrust and NIST standards to ensure that appropriate mitigation strategies are embraced in the event of an attack.
In crisis situations that come with cybersecurity incidents, the importance of making informed and proactive decisions promptly can directly be quantified by the amount of money and lives saved from a potential crisis. A risk-informed decision-making approach is critical in mitigating security vulnerabilities.
Our packages include compliance-driven IT policies and governance if you are a customer of Global IT MSP services. Global IT strictly adheres to current IT standards, frameworks, and policies that help protect customer technical environments and alleviate worry.
In crisis situations that come with cybersecurity incidents, the importance of making informed and proactive decisions promptly can directly be quantified by the amount of money and lives saved from a potential crisis. A risk-informed decision-making approach is critical in mitigating security vulnerabilities.
Our packages include compliance-driven IT policies and governance if you are a customer of Global IT MSP services. Global IT strictly adheres to current IT standards, frameworks, and policies that help protect customer technical environments and alleviate worry.
- HiTrust Certified
- HIPAA Certified
- PCI DSS Certified
- SOC Compliant
- Compliance testing
- Penetration testing
- In-line network flow monitoring and reporting
- NIST
- ISO 27001, 27002
- ISMP, Policies and Procedures
When working with the healthcare industry, our trained and certified engineers understand the importance of intercepting new threats and new government compliance requirements. So our technicians and systems, stay proactively engaged with IT governance, monitoring solutions, and resources that meet complex security needs. Also, Global IT brings together an array of IT consulting services from strategic planning and system integrations to IT infrastructure audits, security penetration testing, and systems monitoring. Global IT offers the following services to the healthcare industry:
- Everything IT, including HiTrust, HIPAA compliance
- 24 hour, 7-day monitoring, desktop, infrastructure management, and technical support services
- Virus, malware, and firewall security services to protect your critical files and information
- Network flow monitoring & penetration testing
- Cloud services to securely store confidential client information offsite
- Proactive monitoring and alerts of devices, networks, applications, and system processes
- Hardware or software management, purchasing, and replacement
- Highly dependable telecom and ISP services with automated failover for maximum uptime
- Telecom Services
- Continuity, back-up, Disaster Recovery
- Managed Colocation Services
Enhancing Customer Experience:The hospitality industry is increasingly relying on technology to provide rapid results for customers. Hotels, restaurants, and retail companies must provide a consistently positive experience for customers across all operations from online, call centers, security, and in house.
Hospitality Experts:
Global IT has connected a large range of businesses through facilitating communications, networking, and security. If you are interested in improving your organization's ability and efficiency when responding to customer needs, trust reliable Global IT solutions that enhance the hospitality experience.
Customized all inclusive Hospitality tech support packages:
- High quality 24/7 service with hospitality technical support
- Increase efficiency and reduce costs with technology planning, vendor management, upgraded hardware and computer security.
- Managed IT
- Cloud
- Wireless
- Call Center
- Desktop support
- Cloud email
- Internet Security
- Internet Access
- Phone
Managing the many 3rd party vendors related to IT can be a task in itself. How do you track and confirm their work, returns (RMA), invoicing, credits, and scheduling with other parties?
Improving vendor relations:
Vendor and customer communication are often broken down through translation resulting in lost confidence in completing tasks, delays, and unsatisfactory customer service.
Vendor management experts:
With our hundreds of customers, our technicians and administrators are accustomed to the many moving pieces within the diverse organizations. Highly trained employees and internal ticketing systems track and help hold vendors accountable for their tasks, and verification can be made by Global IT personnel.
Expert experience: With the understanding of vendor pricing, Global IT brings a broad perspective on pricing and negotiations. Our approach always reduces client spending returning profits to the establishment.
Improving vendor relations:
Vendor and customer communication are often broken down through translation resulting in lost confidence in completing tasks, delays, and unsatisfactory customer service.
Vendor management experts:
With our hundreds of customers, our technicians and administrators are accustomed to the many moving pieces within the diverse organizations. Highly trained employees and internal ticketing systems track and help hold vendors accountable for their tasks, and verification can be made by Global IT personnel.
Expert experience: With the understanding of vendor pricing, Global IT brings a broad perspective on pricing and negotiations. Our approach always reduces client spending returning profits to the establishment.