Integrity
Global IT prides itself on the integrity of our company with an honest and ethical team. Our team is equipped to make the right choice when faced with challenging decisions. We make sure Global IT is reputable and consistently transparent with every obligation, for our clients to feel safe knowing the work we do is trustworthy and of high quality.
Results
Global IT has developed a proven track record for delivering results and successfully managing information technology for businesses. They have aligned themselves with leading vendors and professional staff who are trained, certified, licensed, and support all areas of technology from telecom and data centers, software and hardware, on-site, and remote technical support.
Experience
Having a seasoned technical staff team can dramatically improve and streamline operations. However, it can also cost businesses thousands, if not millions of dollars each year. Global IT’s full-time staff can be your technical team and support your IT needs. Global IT staff are seasoned technicians, engineers, and all are fully committed, going the extra distance while getting the job done.
Save Money & Time
By dealing with one vendor as a primary technical resource, Global IT can help manage all technical areas and vendors on your behalf by maintaining a log and ticketing system to track and report all activities. This helps avoid oversight and keeps loose ends from unraveling. Global IT saves our clients’ money with our buying power and leveraging new technologies and vendors that can replace antiquated technologies costing thousands of dollars to maintain. Our leveraged knowledge, new technologies, and vendor relationships have helped reduce customer costs of more than $500+ million dollars in unnecessary IT expenses.
Innovation
Global IT works with your business to foster innovative thinking and new technologies. With a creative work environment, our company uses unique individualized solutions to keep your company at the topmost quality.
Client Advocate
How many times have you been in a situation where a vendor has dropped the ball, an order was incorrectly placed, or a support ticket was never followed up on? It is Global IT’s job to micro-manage projects and, over the past decade, has become very good at it. Global IT has obtained valuable knowledge of working with many technology vendors and will represent you as your technical support team. Global IT is on your side and can talk about the technology talk, and walk the tech walk.
Confidence
Global IT has worked in some of the most intense technical situations and with a vast amount of large and medium customers, all while delivering a quality customer experience. This client retention and client satisfaction have allowed Global IT the reputation of being a reliable and trusted vendor.
Stability & Support
Global IT is family-owned and California, incorporated in 2004. Global IT is profitable and has demonstrated consistent growth every year; even through a recession. We are here to stay and ready to help you. Think of Global IT as an extension of your staff and team. Global IT’s experienced staff supports its customers 24/7/365. Every Global IT customer receives a dedicated account technician or account manager to stay connected with all their customers. This ensures that they deliver a consistent level of service and prompt resolutions.
Value
Global IT finds ways to save clients money through discounted vendor options, consolidation, or repurposing equipment. Putting clients’ needs comes first, and as buy rates decrease due to continuous growth, Global IT returns cost savings to all their clients.
Vendor Options Against Competitors
Global IT is a vendor-neutral supplier of technology and can provide multiple bids from different suppliers as needed. They support hundreds of small, medium, and large businesses with diverse technology services that help us maintain relationships with leading technology suppliers.